Chatavise

Chats 11

• How can I text someone through Chatavise that is not currently saved as a customer?
• How do I mark a message as read?
• The Ultimate Guide to Chats
• A Quick Guide to Templates
• How to Use Chats Page Filters

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Reviews 10

• How do I change the way reviews are displayed?
• I don't see any reviews showing up in the Reviews tab. Why not?
• Can I ask for Yelp reviews from customers?
• Why am I unable to access certain pages of Chatavise?
• How can I access my GMB Google review invite?

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Competitors 1

• How do I add a competitor?

Rewards 4

• How do I go about setting up Rewards?
• Rewards has already been set up; now how do I use this?
• What am I supposed to set rewards to?
• The Ultimate Guide to Rewards

Tracking 4

• Will the real-time tracking show when one of my technicians takes a break? What do I do if one of my technicians wants to stop and eat?
• Will Chatavise on mobile/my current tracking solution on our tablet take up extra cellular battery?
• How do I remove a vehicle no longer in use from the Tracking page?
• How to Adjust Tracking Settings

Automations 6

• What do I do if I no longer want to use one of the automations I have set up?
• What does it mean to integrate Chatavise with Calendly?
• How do I update my ETA text that lets customers know we are on the way if I use PowerMagic?
• The Ultimate Guide to the Contacts Page
• How do I update a message template in Streams?

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Locations 2

• What does it mean if a location is "open" vs "closed"?
• How to Update After Hours Response Times

Users 8

• How do I add a new user?
• How do I remove a user?
• How do I re-invite a user to Chatavise?
• How do I adjust the permissions of a user?
• How do I adjust the notifications that a user is receiving?

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General Questions 5

• How do I change my Chatavise color theme?
• How do I update my current payment method?
• How do I update to the current version of Chatavise?
• Does Chatavise have a privacy policy? What is the Chatavise privacy policy?
• One of my technicians is moving to the office to take on a customer service position. What do I need to do to get them set up?

Surveys 1

• The Ultimate Guide to Surveys

Leaderboard 1

• The Ultimate Guide to the Leaderboard

Calendly 1

• How to Create a Job Interview Link in Calendly

Onboarding 3

• What's Needed to Get Started with Chatavise
• Privacy Policy
• Terms and Conditions

Marketing 12

• The Ultimate Guide to Campaigns
• Quick Guide to Links
• How to attach a link to a message template
• How to add a link to a workflow
• The Ultimate Guide to Keywords

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Mobile 1

• How to Get Started Using the Chatavise Mobile App

Contacts 1

• How to Upload Contacts