Reviews

Information on how to master Reviews

How do I change the way reviews are displayed?
If you ever want to change the way the reviews are displayed on the main Reviews page, you have two options; list view (the default) and table view.  Ta...
Wed, 15 Mar, 2023 at 1:33 PM
I don't see any reviews showing up in the Reviews tab. Why not?
It's likely that neither your Google My Business nor Facebook account are connected to Chatavise.  To connect these platforms, click on the Settings...
Tue, 14 Mar, 2023 at 1:57 PM
Can I ask for Yelp reviews from customers?
When using Chatavise, you have the option to request reviews from customers and clients across multiple platforms. While this may be the case, businesses ar...
Tue, 1 Aug, 2023 at 4:48 PM
Why am I unable to access certain pages of Chatavise?
If you go to click on a page of Chatavise and nothing happens, or if an admin is requesting you check a page that seems to be unavailable on your dashboard,...
Thu, 24 Aug, 2023 at 5:05 PM
How can I access my GMB Google review invite?
If you'd like to see what your customers see when they're sent a review invite for Google, you have the ability to check this at your leisure throug...
Thu, 19 Oct, 2023 at 6:11 PM
How can I access my Facebook review invite?
If you'd like to see what your customers see when they're sent a review invite for Facebook, you have the ability to check this at your leisure. Fir...
Thu, 19 Oct, 2023 at 6:17 PM
How to Set Up Reviews
Chatavise is designed to allow you to view reviews from multiple sources all from the same page; no more checking individual pages to see what your ...
Mon, 12 Feb, 2024 at 1:16 PM
The Ultimate Guide to Reviews
The Reviews page stores lots of important information collected and analyzed through Chatavise; it's the hub of customer feedback! From this page you ca...
Thu, 18 Apr, 2024 at 3:51 PM
How to Add a Review Template
You can set up templates to quickly respond to reviews from the Templates tab of the Reviews page. To get here, head to the Reviews page from the Feedback d...
Thu, 18 Apr, 2024 at 3:58 PM
How to Manage Review Invite Settings
Review invites are one of the best features Chatavise has to offer. We make sure it's easy to reach out to customers and clients for the important feedb...
Fri, 26 Jul, 2024 at 2:42 PM