It's likely that neither your Google My Business nor Facebook account are connected to Chatavise.
To connect these platforms, click on the Settings dropdown menu and select Integrations.
Click on the relevant integration profile, enter your account information, and you should be all set up! Once you're connected, reviews will be pulled in to Chatavise and displayed on the Reviews page.
If you were already connected to Google My Business or Facebook and you don't see any of your reviews showing up, please reach out to us by clicking the Help button and we'll get right back to you to help figure out what's going on.