General Questions

Where to find general information on how to use Chatavise

How do I change my Chatavise color theme?
Everyone has a favorite color!  To change the color theme on your Chatavise account, click on your Profile dropdown at the top right of your page and se...
Mon, 20 Mar, 2023 at 4:22 PM
How do I update my current payment method?
If you'd like a new card to be saved on file for Chatavise, you can change your payment information under the Locations tab. Start by heading to the Loc...
Tue, 9 Apr, 2024 at 11:31 AM
How do I update to the current version of Chatavise?
If you'd like to update to the newest version of Chatavise, all you need to do is hit the "refresh" button available at the top left of your w...
Thu, 24 Aug, 2023 at 4:33 PM
Does Chatavise have a privacy policy? What is the Chatavise privacy policy?
The answer is yes; there is a privacy policy for new users who will start receiving text messages from Chatavise. This is made accessible to our users to gi...
Fri, 8 Dec, 2023 at 3:15 PM
One of my technicians is moving to the office to take on a customer service position. What do I need to do to get them set up?
If you have a technician moving to a more customer service-oriented position instead of out working in the field, there's not much you need to do to get...
Thu, 9 May, 2024 at 6:03 PM