Users

Information on common issues that users may run into on the Users page

Chatavise is telling me my image is too large to upload as a profile picture. How do I resize an image for a profile picture?
If Chatavise is telling you that the image you’re trying to upload exceeds the maximum size, you will have to resize the image. You can do this by using the...
Thu, 16 Mar, 2023 at 5:13 PM
How do I reset a user's password?
Every now and then, a user may lose their login information and is unable to access their Chatavise account. Thankfully, this is an easy fix!  ...
Thu, 4 Apr, 2024 at 3:00 PM
I am unable to add a new user to Chatavise. What do I do?
You may be attempting to add a new user without having the permissions to do so. It’s also possible you may need to have your role upgraded with permission ...
Fri, 17 Mar, 2023 at 3:22 PM
One of my team members forgot their password, what do I do?
You're able to reset that user's password from the Users page.  Go to that user’s profile on the Users page.  From there, click the “Reset Pa...
Fri, 17 Mar, 2023 at 3:58 PM