Contacts that choose to leave you feedback or a review will have the opportunity to opt-in to future promotional messaging!
Here's a look at what customers see after they've left positive feedback using the soundingboard and are considering leaving a review:
From here, they have the ability to click that button and sign up for future promo messaging. Chatavise will still collect opted-in contacts whether or not you are currently sending promotional texting in case you decided to do so in the future.
Promotional messaging sign up is not offered to customers that have left negative feedback.