Is it required to have more than one user? No.
Is it ideal to only have one user? Not really!
Chatavise has tools that make it easy to work together as a team on issues, such as leaving notes on customer profiles and reviews, assigning team members to customers to alert them that there’s a customer in need, reminders to reach out to certain customers, and more!
There’s no need to limit the amount of users who have access to Chatavise. The more users you have on Chatavise, the easier it is to keep up with customer questions and feedback.