Yes; since Chatavise uses real-time tracking, customers would be aware if a tech stopped for a break if the tracking link has already been sent.
To keep your customers happy and informed, it's important that your technicians keep you up to date on when they plan to stop or take a lunch break. Avoid sending your “on the way” text with a tracking link until your technician is back on the road and planning to head straight to that customer’s house.
With proper planning and communication, your customers will never know when your techs are on lunch break!