Sometimes, you may need to take a break from texting or explore other platforms, but when you're ready to return, Chatavise makes it easy to reactivate your account. This guide will walk you through the simple steps to get your account up and running again.

What Happens When You Cancel Your Chatavise Account?

Before we dive into reactivation, it’s important to understand what happens when you cancel:

We Save:

  • Your contact information

  • Your user information

  • Your chat history

We Remove (after 14 days of cancellation):

  • Your A2P 10DLC verification (carrier and FCC registration that enables you to send texts)

  • Your dedicated business phone number (unless you port it to another provider)

Important:
If you don’t port your number within 14 days after your billing cycle ends, the number will be permanently lost.

How to Reactivate Your Account

Reactivating is quick and can be done directly from the Chatavise website.

Step 1: Log In

  • Go to chatavise.com

  • Click Login

  • Enter your username and password
    (If you forgot your credentials, use the password recovery option via text or email.)

Step 2: Access Billing Page

Once logged in, you’ll be redirected to your Billing Page.
Your previous account information and plan details will still be visible.

Step 3: Click "Reactivate Account"

  • Click the Reactivate Account button.

  • You’ll be taken to the Upgrade Membership page.

Step 4: Choose Your Plan

  • Select the plan you wish to reactivate.
    (You can choose your old plan or switch to a new one.)

You can reactivate instantly and begin using Chatavise again.

What You Can Do After Reactivation

Once your account is reactivated:

  • Add or update payment methods

  • Review your available credits

  • Access your saved chats and contact information

Need Help?

If you have any questions:

  • Click the Get Help button on your dashboard.

  • Browse helpful articles or submit a support request directly.

Summary

Chatavise makes it easy to come back when you’re ready. Whether you're resuming your texting efforts or simply returning after a pause, your information is waiting for you—with just a few clicks to reactivate.